Winter Ready DC


Are you WinterReadyDC?

The Public Service Commission of the District of Columbia (Commission) launched its Second Annual Winter Ready DC Campaign in October with a Community Training.  The Winter Ready DC Campaign and Community Training provides the community with essential information about services available for District residents and steps to take to prepare for the upcoming winter. 
During the training, representatives from Pepco, Washington Gas, Verizon, DC Water, and various District Government agencies were on-hand to make presentations to attendees.  Home contractors were also available to provide cost effective tips on how to weatherize your home and save energy. 
This year, the Commission also recognized a community leader, Anthony Wood, Founder and CEO of Neighborhood Organized Workforce, Inc., who focuses on education and HVAC training to unemployed and low-income residents in District neighborhoods.
“By partnering with community leaders, the Commission aims to “Educate, Plan and Support” DC residents in their efforts to prepare for the upcoming winter season, stated Commission Chairman, Betty Ann Kane.  “We are able to broaden our reach and impact to the community by equipping community leaders with the information they need to share within their community.” 
Commissioner Willie L. Phillips emphasized that “Winter Ready DC is designed to partner and share information with community groups.  We want to ensure that District consumers - especially seniors, low-income and individuals with disabilities - have direct access to resources.”
Throughout the winter season, the Winter Ready DC Campaign will be coordinating public engagement events with community groups and providing winterization tips on the Commission website and social media platforms. 



Social Network Sharing:     
Winter Ready DC Community Training
                              -Panel 1:   DC Water Presentation

                              -Panel 2:   Pepco Presentation

                              -Panel 2:   District Office of the Environment and Energy

                              -Panel 3:   DC Sustainable Energy Utility
​​​Winter Ready DC Information Table
Public Service Commission of the District of Columbia

The DCPSC’s Office of Consumer Services (OCS) was established for the purpose of mediating and resolving consumer complaints and answering inquiries regarding                    utility providers within the District. Our trained staff of consumer specialists will research and investigate complaints to help consumers resolve their issue. OCS is also   
promotes the Utility Discount Program. The Commission requires Verizon DC, Pepco, and Washington Gas to offer discount rates to income eligible residential consumers. Consumer Specialists can assist you with the application.

Department of Energy & Environment (DOEE)
The DOEE can help you with your energy and utility bills with financial assistance, discounts and late bill forgiveness programs.

District of Columbia Office of Aging (DCOA)
The DC Office on Aging develops and carries out a comprehensive and coordinated system of health, education and social services for the District's older adults (60 years and older), people with disabilities (18 to 59 years old), and their caregivers.          

District of Columbia Sustainable Energy Utility  (DC SEU)
The DCSEU helps DC residents and businesses use less energy and save money. 

DC Water
DC Water offers a variety of programs to help eligible customers pay their water and sewer bills. 

Hamilton Relay
The District of Columbia Telecommunications Relay Service (DC Relay/ 711) is a program of the Public Service Commission of the District of Columbia.  is the DC Relay provider for the District. DC Relay provides a 24-hour communication service that connects people who are deaf, hard of hearing, deaf-blind or have difficulty speaking that may use specialized telephone equipment to people who use standard telephones.

Homeland Security and Emergency Management Agency (HSEMA)
HSEMA is to lead the planning and coordination of homeland security and emergency management efforts to ensure that the District of Columbia is prepared to prevent, protect against, respond to, mitigate and recover from all threats and hazards.

Office of Unified Communications (OUC)
The OUC provides centralized, District-wide coordination and management of public safety voice radio technology and other public safety wireless communication systems and resources such as 911 and 311. 

SAFELINK WIRELESS® is a program serving eligible households and is provided by TracFone Wireless, Inc. To participate in the SAFELINK WIRELESS® service, certain eligibility requirements must be met. These requirements are based on a person’s participation in state or Federal support programs or by meeting the Income Poverty Guidelines as defined by the U.S. Government. SAFELINK WIRELESS®  is regulated by the Federal Communications Commission (FCC).

Washington Gas
To help D.C. residents prepare for the upcoming heating season, Washington Gas has compiled important information about energy efficiency, conservation and energy assistance.

Additional Resources

Mayor's Office of Community Relations and Services (MOCRs)
Enact resolutions to issues facing the Washington, DC community, efficiently and proactively, through collaborative partnerships with District of Columbia Government agencies, offices or elected officials and a relentless commitment to the betterment of our community.

Pepco can help you prepare and manage your energy bills through flexible payment options and assistance programs.

Serve DC
Serve DC works to ensure all District communities are prepared in the event of an emergency. Serve DC provides critical volunteer support – including managing the coordination of volunteers, volunteer services and donations – to the District’s official emergency response effort. 

Verizon DC
Verizon offers Lifeline plans for home phone service or broadband (Internet) service. Lifeline is a government assistance program that offers discounts to qualified low-income customers.