Utility discount programs, bill credits, and other assistance

Summer Ready DC

Eligible District residents can apply to several assistance or discount programs to help lower their utility costs. The DCPSC requires that Pepco, Washington Gas, and Verizon sponsor their own discount programs for residents, but there are additional money- and energy-saving initiatives available through #Here2HelpDC.
Senior Citizens and Disabled Resident Credit
Seniors and individuals with disabilities may be eligible to receive a monthly $7.50 credit on their Pepco bill. Eligible residents must be receiving either the D.C. Homestead Deduction or the Senior Citizen/Disabled Property Tax Reduction, and do not receive the Pepco Residential Aid Discount (RAD). Enrollment is automatic and the credit will appear on each monthly bill. If you believe you are eligible for the credit and are not receiving it, email Pepco or call (202) 496-5830.

Residential Aid Discount (RAD)
This discount program offers eligible Pepco customers a monthly credit, also known as the Residential Aid Credit (RAC), which covers the full customer charge and energy charge for distribution. It also exempts customers from the Residential Aid Discount surcharge, the Sustainable Energy Trust Fund surcharge, and the Energy Assistance Trust Fund surcharge. Credits for these charges are individually listed on bills as “RAC – Distribution” and “RAC Surcharges.” Customers who use a third-party supplier will still receive the RAC. The full RAC is equal to approximately 30% of a typical RAD customer's bill.
Applications for RAD are administered through the Department of Energy & Environment.
Natural Gas
Residential Essential Service (RES), also known as the Utility Discount Program (UDP)
Through this program, eligible households may qualify for a discount on a portion of the natural gas they use each month from November through April of each year. RES customers’ bills will also list the surcharges that RES customers do not pay, including the RES surcharge, the Sustainable Energy Trust Fund surcharge, and the Energy Assistance Trust Fund surcharge. Customers can enroll in RES anytime, but the enrollment year begins on October 1.
To be eligible for the RES discount, customers must
This program from Verizon, also known as Economy II, offers landline local telephone service to qualified customers under age 65 of age for $3 per month; seniors aged 65 or over pay just $1 per month. Lifeline participants can place unlimited calls in the Washington metropolitan area. Lifeline service is a non-transferable benefit and only one Lifeline service discount is available per household, not per person. Learn more from the Universal Service Administrative Co.
Other Assistance Programs
At the start of the COVID-19 pandemic, four District agencies charged with serving DC utility consumers joined forces to create #Here2HelpDC, a public awareness campaign to inform District residents and businesses about energy and money-saving initiatives that can help minimize negative financial impacts of the pandemic.

#Here2HelpDC encourages residents and business to make a plan to pay what they can to keep utility bills as current as possible. The campaign also provides resources to help reduce costs and suggests ways to cut your bills with renewable energy options.
Department of Energy & Environment Utility Affordability Programs
Learn more about other financial assistance, discounts, and energy efficiency programs available to District residents to help lower utility bills.

Income Eligibility Requirements
Nearly all* of the discount programs and credits mentioned on this page are available to District residents who meet the following income requirements. See individual program applications for complete details:
                          FY24 Income Guidelines
             (October 1, 2023 - September 30, 2024)
Household Size Maximum Annual Income
1 $84,400 
2 $96,450 
3 $108,500 
4 $120,550 
5 $130,200 
6 $139,850 
7 $149,500 
8 $159,150 
*Discounted landline telephone service offered through the Lifeline program has different income eligibility requirements. Applicants must receive either Medicaid, Supplemental Nutrition Assistance Program (“SNAP”), Supplemental Security Income (“SSI”), Federal Public Housing Assistance, Veterans of Survivors Pension Benefit, or have income less than 135% of the federal poverty level.

For assistance applying to any of these programs, or if you have any questions, please call the DCPSC Office of Consumer Services at (202) 626-5120.