Public Service Commission of the District of Columbia
The DCPSC’s Office of Consumer Services (OCS) was established for the purpose of mediating and resolving consumer complaints and answering inquiries regarding utility providers within the District. Our trained staff of consumer specialists will research and investigate complaints to help consumers resolve their issue. OCS is also
promotes the Utility Discount Program. The Commission requires Verizon DC, Pepco, and Washington Gas to offer discount rates to income eligible residential consumers. Consumer Specialists can assist you with the application.
Department of Energy & Environment (DOEE)
The DOEE can help you with your energy and utility bills with financial assistance, discounts and late bill forgiveness programs.
District of Columbia Office of Aging (DCOA)
The DC Office on Aging develops and carries out a comprehensive and coordinated system of health, education and social services for the District's older adults (60 years and older), people with disabilities (18 to 59 years old), and their caregivers.
District of Columbia Sustainable Energy Utility (DC SEU)
The DCSEU helps DC residents and businesses use less energy and save money.
DC Water
DC Water offers a variety of programs to help eligible customers pay their water and sewer bills.
Hamilton Relay
The District of Columbia Telecommunications Relay Service (DC Relay/ 711) is a program of the Public Service Commission of the District of Columbia. is the DC Relay provider for the District. DC Relay provides a 24-hour communication service that connects people who are deaf, hard of hearing, deaf-blind or have difficulty speaking that may use specialized telephone equipment to people who use standard telephones.
Homeland Security and Emergency Management Agency (HSEMA)
HSEMA is to lead the planning and coordination of homeland security and emergency management efforts to ensure that the District of Columbia is prepared to prevent, protect against, respond to, mitigate and recover from all threats and hazards.
Office of Unified Communications (OUC)
The OUC provides centralized, District-wide coordination and management of public safety voice radio technology and other public safety wireless communication systems and resources such as 911 and 311.
SAFELINK WIRELESS®
SAFELINK WIRELESS® is a program serving eligible households and is provided by TracFone Wireless, Inc. To participate in the SAFELINK WIRELESS® service, certain eligibility requirements must be met. These requirements are based on a person’s participation in state or Federal support programs or by meeting the Income Poverty Guidelines as defined by the U.S. Government. SAFELINK WIRELESS® is regulated by the Federal Communications Commission (FCC).
Washington Gas
To help D.C. residents prepare for the upcoming heating season, Washington Gas has compiled important information about energy efficiency, conservation and energy assistance.