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 The Commission | Mission & Goals | Commissioners | Organizational Structure
 
The Commission has 73 full-time positions and is headed by a Chairman and two Commissioners, who are appointed to four-year terms by the Mayor, with the advice and consent of the DC Council. Betty Ann Kane is the Chairman and Richard E. Morgan and Lori Murphy Lee serve as Commissioners.
 
Click here to view Evolution of the PSC’s Organizational Structure – 1979-2009
 
 
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Office of the General Counsel

The Office of the General Counsel (OGC) is responsible for all legal issues involving the day-to-day operations of the Commission, as well as a broad spectrum of issues that relate to the Commission's regulatory responsibilities. OGC represents and advises the Commission on all actions and proceedings set forth in the enabling statute or any other legislation. The staff of attorneys prepare orders, advisory memoranda, and assist the Commissioners in conducting all proceedings of the Commission.

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Office of the Executive Director

Effective November 15, 2004, the Commission reestablished the Executive Director position that had been in place for 20 years (1980-2000). With the filling of the Deputy Executive Director for Administration position on January 9, 2006, the two Deputy Executive Directors report to the Executive Director. The Chief of Human Resources and the Director of Consumer Services also report to the Executive Director. The Executive Director is also responsible for all strategic planning initiatives and the program side of the agency’s budget and financial management.

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Office of Technical and Regulatory Analysis

This office is responsible for the financial, economic and engineering review and analysis of cases and issues before the Commission. In addition, it serves as project manager for the federal and Washington Gas funded Pipeline Safety Program, and monitors and reviews utility and telecommunications activities at regional and federal agencies and entities. The office also provides financial, economic and engineering advisory services to the Commission, through compliance reviews, audits, and program management of cases and investigations.

>> Employee Directory

 
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Office of Deputy Executive Director for Administration

Effective January 9, 2006, the Deputy Executive Director for Administration is responsible for contracting and procurement, information technology, and facility management. The Commission Secretary also reports to the Deputy Executive Director for Administration.

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Office of the Commission Secretary

The Office of the Commission Secretary is responsible for maintaining the official files of the Commission. Thus, the office serves as the custodian of the official files and documents and as the filing and distribution point for the public's access to Commission filings, orders, and other documents.

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Office of Consumer Services

The Office of Consumer Services (OCS) serves as the public relations arm for the Commission and is responsible for the day-to-day activities of three programs:

  1. Mediation of utility company complaints and inquiries;
  2. Public and community outreach programs to help consumers make informed choices in the competitive era;
  3. Registration of applications to install new payphones and mediation of complaints regarding existing payphones.
OCS provides complaint and informational services to utility consumers, informs the Commission of local and national consumer-related trends and provides the Commission with information on how well the utility companies serve their customers. OCS assists the public with the resolution of complaints involving electric, natural gas and telecommunications services. OCS also educates and informs the community concerning their choices, and manages the placement of public pay telephones throughout the District of Columbia.

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Office of the Agency Fiscal Officer

The office develops, implements and administers the budgeting, accounting, financial reporting and auditing systems as mandated by the District's Office of the Chief Financial Officer. These responsibilities are carried out in collaboration with the management directives of the Commission's Chairperson and the Commissioners.

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Office of Human Resources

The Office of Human Resources provides human resource services to the Commission so that it can recruit, hire, manage, train, re-train, retain, and motivate a qualified and diverse workforce. The office also facilitates employee training and development to help increase productivity, enhance workforce skills, and improve the Commission’s internal capabilities and performance.

>> Employee Directory

 
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